The St. Regis Hotel

Great hotel, has been refurbished and is very clean. The doorman was the nicest and most welcoming person on the planet, reception team very helpful and the location in the heart of the shopping area was very central. It has a good coffee shop on the corner and a bar and grill on site if you want one. Overall a good stay.

We arrived off our cruise ship at 10.30am and only had to wait an hour to access our room (we were expecting to wait until 3pm). We were given a complimentary upgrade from Queen to King. Our room was spacious, clean, nicely decorated and had everything we needed. The check in staff were very friendly and helpful. On our last day the staff were very happy to store our luggage and then let us use the lounge and facilities to change into our travel clothes and kill time before heading to the airport for our late night flight. Nothing was too much trouble. The hotel is in a good location, only a 10 minute walk to Canada Place or Gastown. Being a coeliac I was also happy that gluten free bread was available for breakfast (the breakfast staff were also friendly and cheerful). We enjoyed staying here.

The location was amazing! Perfectly located to take either the Canada or Expo line on Skytrain. Easy walk to several theatres, lots of eating locations nearby. Breakfast was delicious. The doorman was so friendly and nice. Great service from front reception and door staff. Two sinks in bathroom was so nice and bathroom was huge! Beds were very comfortable. No noise at all from hall or outside.

The staff truly make this small boutique hotel. We considered larger chain properties, but the level of service, attention to detail, and friendly personable team members is what sets the St Regis apart. Prices were high for the area during our dates due to a concert. We were hesitant to pay higher rates and considered staying further from downtown. We are really glad we didn’t. The location made everything accessible by foot, which easily made up for the slightly higher price. 10/10 would stay again

The staff were all friendly immediately. The concierge/doorman saw us pulling into the side road in our hire car and immediately he offered help,took our luggage and took it to our room whilst we returned the car. We had no USD on us so couldn't tip, but wanted to recognise his friendly and warm nature. Breakfast was taken to order.. fresh and tasty. Room was clean and large. Bedding crisp. Bathroom nice also. In good spot for restaurants. Hotel had nice lively bar with a fab friendly barman We also walked with our large cases to cruise terminal which took 10 to 12 mins downhill. We overtook taxis and ubers on foot! Some people may chose a hotel closer to the pier but the prices are a lot higher than the St Regis and walking was not an issue. A friendly personal property.